Support
Help with capture, devices, AI connections, and your account.
Ask your mate
The floating Ask your mate button on every page opens a live chat with Busymate's AI assistant — it can answer most product questions immediately.
Contact the team
Email support@busymate.net. We typically reply within 1–2 business days. Include your platform and OS version, app or CLI version, what you tried, and what happened.
Start with your task
Security
Report a security issue to the support address above with the affected URL, steps to reproduce, and a minimal example with sensitive values removed.